Compliant and Whistleblowing

The Company has assigned Internal Audit and Company Secretary departments as a complaint handling center to receive complaint regarding suspicious or improper activity and monitor the complying of code of conduct. The Company’s associates, suppliers, customers, shareholders and stakeholders are able to report any suspicious or improper activity to the Company so that appropriate investigation can be conducted.

Protection of person who informs clue on misconduct, violation or files a complaint.

Any employee or officer who files complaint, notifies clue, gives statement or provides information with honesty and does not have any intention to defame or cause damage to any person or the Company shall be protected from the Company, for instance, his/her position, job or workplace shall not be changed, or he/she shall not be suspended from job nor shall be threatened, harassed or treated unfairly. However, if it is necessary to change or cancel the protection measure for any person prior the arrangement under this policy becomes finalized, such undertaking must be granted approval from the Audit Committee first.

  1. Letter to the Company Secretary
    IT City Public Company Limited, The Palladium World Shopping Mall 555 Fl. B2 Ratchaprarop Rd., Makkasan Subdistrict, Ratchathe District, Bongkok 10400 By addressing the envelope, seal, or specifying the message represent “Confidential Documents” or E-mail: companysec@itcity.co.th
  2. Letter to the Internal Audit Department
    IT City Public Company Limited, The Palladium World Shopping Mall 555 Fl. B2 Ratchaprarop Rd., Makkasan Subdistrict, Ratchathe District, Bongkok 10400 By addressing the envelope, seal, or specifying the message represent “Confidential Documents” or E-mail: chirawan_p@itcity.co.th

 

Download complaint form