ไทย
Importance
The Company believes that its employees are the driving force behind sustainable business success. We are committed to managing our human capital based on the principles of equality, fairness, and respect for labor rights, while promoting employee development, workplace safety, employee engagement, and well-being. Through these efforts, the Company aims to build a capable workforce that is well prepared to support future business growth and adapt to an evolving business environment.
Mission
- Foster employee engagement to strengthen motivation, organizational commitment, and sustainable long-term growth together.
- Continuously develop employees’ technical knowledge and skills to support evolving business needs and technological advancements.
- Promote a safe and healthy working environment while preventing workplace accidents and occupational injuries.
- Respect labor rights and ensure fair and equitable treatment of all employees, free from discrimination and harassment in any form.
- Achieve an employee engagement score of at least 80% across both corporate office and branch operations by 2026.
- Ensure that at least 90% of employees pass the Company’s technical competency assessment by 2026.
- Maintain zero Lost Time Injuries (LTI).
- Maintain zero material complaints related to labor rights violations.
- Maintain zero complaints of discrimination and workplace harassment.
Key Performance Highlights
| Performance Indicators | 2023 | 2024 | 2025 | Target |
|---|---|---|---|---|
| Employee Engagement Score – Corporate Office | 73% | 63% | 77% | ≥ 80% by 2026 |
| Employee Engagement Score – Branch Operations | 83% | 72% | 78% | ≥ 80% by 2026 |
| Employees Passing the Technical Competency Assessment | 70% | 82% | 71% | ≥ 90% by 2026 |
| Lost Time Injuries (LTI) | 0 cases | 0 cases | 0 cases | 0 |
| Labor Rights Violation Complaints | 0 cases | 0 cases | 0 cases | 0 |
| Discrimination and Workplace Harassment Complaints | 0 cases | 0 cases | 0 cases | 0 |
Gender Equality
Decent Work and Economic Growth
Partnerships for the Goals
Management Approach
| Process | Implementation Approach |
|---|---|
| 1. Recruitment and Human Capital Management | Recruit, select, and manage human capital through transparent, fair, and equal employment practices, with consideration given to employees’ knowledge, competencies, and potential. |
| 2. Employee Capability Development | Promote the continuous development of employees’ technical knowledge and essential job skills through training, learning programs, and regular competency assessments to enhance workforce capabilities. |
| 3. Employee Engagement and Well-being | Encourage employee participation, gather employee feedback, and continuously improve the working environment, benefits, and employee activities to strengthen engagement and job satisfaction. |
| 4. Workplace Safety and Labor Rights | Ensure occupational health and safety while promoting compliance with labor rights principles, equal opportunity, non-discrimination, and the prevention of workplace harassment. |
| 5. Monitoring and Continuous Improvement | Monitor and evaluate human capital performance using key indicators such as employee engagement, technical competency development, workplace safety, and labor rights complaints, and use the results to continuously improve human capital management practices. |
Promote Employee Engagement
Develop Employees’ Technical Knowledge and Skills
Promote Workplace Safety
Respect Labor Rights and Ensure Equal Treatment of Employees
Employee Engagement Framework
The Company believes that its employees are the driving force behind sustainable business growth. We therefore place great importance on fostering employee engagement through a comprehensive management approach that encompasses employee development, leadership, well-being, organizational culture, and employee feedback.
An Employee Engagement Survey is conducted annually to understand employees’ perspectives, needs, and expectations. The survey results are analyzed and translated into continuous improvement plans to enhance the employee experience, strengthen motivation, and build long-term engagement between employees and the Company.
Five Key Pillars of Employee Engagement
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| Leadership & Communication | Career Growth & Learning | Well-being & Rewards | Pride & belonging | Listening & Continuous Improvement |
|---|---|---|---|---|
| The Company is committed to continuously developing employees’ knowledge, technical skills, and capabilities through training, continuous learning, and career development programs. These initiatives are designed to prepare employees for the evolving demands of technology and the IT retail business. | The Company is committed to continuously enhancing employees’ knowledge, technical skills, and capabilities through training, continuous learning, and career development programs. These initiatives equip employees with the competencies needed to adapt to the rapid evolution of technology and the dynamic IT retail industry. | The Company places great importance on employees’ quality of life by providing a safe and healthy working environment, promoting occupational health and safety, offering competitive compensation and benefits, and supporting work–life balance to foster employee well-being and satisfaction. | The Company fosters an organizational culture that promotes pride in the organization, collaboration based on its Core Values, and respect for diversity. This approach encourages employees to feel a strong sense of belonging and to grow together with the Company. | The Company encourages employees to actively share their opinions through the annual Employee Engagement Survey and internal communication channels. Employee feedback is carefully analyzed and incorporated into continuous improvement plans, with regular follow-up to enhance the employee experience, strengthen engagement, and foster long-term commitment to the organization. |
Employees
Suppliers
Communities and Society
Government Agencies and Regulatory Authorities
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อ่านเพิ่มเติมSafety, Occupational Health and Working Environmental Policy
Human Resource Management Policy
Policy on the Promotion of Creative Ideas and Innovation Management
Human Rights Policy
