Importance
The Company is committed to conducting its business with integrity, transparency, and good corporate governance. We maintain a zero-tolerance approach to fraud, bribery, and corruption in all forms, whether direct or indirect. The Company actively promotes a culture of ethics, accountability, and compliance with applicable laws and regulations to strengthen the trust and confidence of shareholders, customers, business partners, employees, and all other stakeholders, while supporting sustainable long-term value creation.
Mission
- Conduct business with integrity, transparency, fairness, and ethical standards.
- Foster a corporate culture of zero tolerance for fraud, bribery, and corruption in all forms.
- Strengthen awareness and understanding of business ethics and anti-bribery and anti-corruption practices among directors, executives, and employees through ongoing communication and training.
- Promote effective whistleblowing mechanisms and ensure fair protection for whistleblowers.
- Ensure continuous compliance with applicable laws, regulations, and the Company’s policies and standards.
- Zero material incidents of fraud or corruption, including those involving the Company, its Board of Directors, or senior executives.
- Zero material violations of applicable anti-bribery and anti-corruption laws and regulations.
- Ensure that at least 95% of employees in identified high-risk positions receive anti-bribery and anti-corruption training.
- Ensure 100% of reported fraud and corruption allegations are reviewed and investigated in accordance with the Company’s established whistleblowing and investigation procedures.
Key Performance Highlights
| Performance Indicators | 2025 | Target |
|---|---|---|
| Material Fraud or Corruption Incidents Involving the Company, the Board of Directors, or Senior Executives | 0 | 0 |
| Material Violations of Anti-Bribery and Anti-Corruption Laws and Regulations | 0 | 0 |
| Employees in Identified High-Risk Positions Receiving Anti-Bribery and Anti-Corruption Training | 100% | ≥ 95% per year |
| Reported Fraud and Corruption Allegations Reviewed and Investigated in Accordance with the Company’s Established Procedures | 100% | 100% |
Peace, Justice and Strong Institutions
Partnerships for the Goals
Management Approach
| Process | Implementation Approach |
|---|---|
| Policy and Governance | Establish anti-bribery and anti-corruption policies and communicate them to all relevant stakeholders. |
| Prevention | Implement internal controls and preventive measures to mitigate fraud and corruption risks. |
| Awareness and Training | Promote awareness through communication and provide regular training on business ethics and anti-bribery and anti-corruption practices for employees. |
| Whistleblowing | Maintain accessible whistleblowing channels and ensure appropriate protection for whistleblowers. |
| Monitoring and Continuous Improvement | Monitor, review, and continuously improve the effectiveness of anti-bribery and anti-corruption measures. |
Key Principles
The Company encourages all stakeholder groups to actively participate in the prevention and detection of fraud, bribery, and corruption. This is supported through the communication of anti-bribery and anti-corruption policies, the provision of secure and accessible whistleblowing channels, the protection of whistleblowers from retaliation, and the fair, impartial, confidential, and independent investigation of reported concerns. Through these measures, the Company fosters a strong culture of ethics, integrity, accountability, and good corporate governance across the organization.
Whistleblowing and Grievance Mechanism
The Company provides employees, suppliers, customers, and all stakeholder groups with accessible channels to report suspected misconduct or submit complaints relating to fraud, corruption, legal or regulatory violations, or breaches of the Company’s Code of Business Conduct. The Company is committed to maintaining the confidentiality of all reports, protecting whistleblowers from retaliation, and ensuring that all allegations are investigated in a fair, impartial, transparent, and timely manner in accordance with established procedures.
Whistleblowing and Grievance Handling Process
2025 Whistleblowing Cases Summary
| No. | Category of Whistleblowing Report | Number of Cases |
|---|---|---|
| 1 | Fraud, Corruption, Bribery, and Facilitation Payments | 0 |
| 2 | Fraud or Corruption Involving Government Officials | 0 |
| 3 | Fraud or Financial Misconduct | 0 |
| 4 | Conflict of Interest | 2 |
| 5 | Violations of Business Laws or Regulatory Requirements | 0 |
| 6 | Personal Data Privacy Violations | 0 |
| 7 | Violations of the Code of Business Conduct and Internal Policies | 5 |
| 8 | Violations of Shareholder and Stakeholder Rights | 0 |
| 9 | Conduct Affecting the Company’s Reputation or Sustainability | 0 |
| Total | 7 | |
2025 Whistleblowing Case Management Summary
| Item | Number of Cases |
|---|---|
| Total Reports Received | 7 |
| Cases Reviewed and Closed | 7 |
| Cases Under Investigation | 0 |
| Investigation Results | |
| Substantiated Cases | 1 |
| Unsubstantiated Cases | 4 |
| Insufficient Evidence | 2 |
| Reports Outside the Scope of Investigation | 0 |
Employees
Customers and Consumers
Shareholders
Suppliers and Business Partners
Communities and Society
Government Authorities and Regulatory Bodies
